Through its Code of Ethics and corresponding Complaints Management Policy, Leucan aims to improve its practices and procedures and ensure high-quality services by identifying any member or partner’s dissatisfaction with services received or expected to be received and by applying appropriate corrective actions.
Leucan acknowledges that its members and partners have the right to express any dissatisfaction concerning services they received or expected to receive, without fear of reprisal, and to obtain the appropriate corrective actions in a timely manner.
Please complete the complaint form to report an incident or share your dissatisfaction with a service or member of Leucan.